Refund policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please review our return and refund policy below:

Return Window: Returns are accepted within 15 days of delivery. Items returned outside this timeframe will not be eligible for a refund or exchange.

Eligible items: Final sale items are non-returnable unless they arrive damaged or unusable. Please refer to our size guide for accurate fitting.

Condition of Items: To qualify for a return, the item must be in its original condition, including all tags and packaging. Items that have been worn, washed, or altered in any way cannot be returned.

Shipping Fees: The cost of return shipping is the responsibility of the customer. However, if the item was received defective or not usable, we will cover the return shipping costs. Please contact our customer service team to arrange for a return label in such cases.

Refund Process: Once your return is received and inspected, we will process your refund to the original payment method. Please allow up to 15 business days for the refund to appear on your account, depending on your bank’s processing times.

How to Return: To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with detailed instructions on how to send your item back to us.

We appreciate your understanding and cooperation in adhering to our return and refund policy. If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team.